Shipping Policy

Shipping food products is not a walk in the park. Because our food is fragile and highly perishable it requires swift shipping and special attention. For all of our shipping, we use USPS 2-day Priority Flat Rate Shipping. Due to the need for speed, shipping costs might be slightly higher than you were expecting, but this is simply so that the product can arrive at your doorstep in perfect condition. Please read our shipping policy below, and if you have any further questions, feel free to email info@societyfair.net or call us at 703.683.3247. Thanks!

Processing Your Shipment

When we receive your order, we require two days to process and prepare your shipment. We send out deliveries Tuesday through Thursday, with the exception of national holidays.

Note: If you want to ship to multiple addresses, please complete each transaction separately. You can save your account information to avoid re-entering your billing information each time. 

Ordering Perishable Product

We are excited to share our unique food products with you, but when ordering perishable products through the mail, there are a couple of things to keep in mind.

If you are shipping perishable product to a location far from our Alexandria, VA headquarters, and you choose to ship 2-day, it may affect the condition in which your products arrive. If you are ordering products from our butchery, cheese, etc.

One last note…

Sometimes, things come up.  It is the mail after all.  If you are unhappy with what you received from Society Fair, it is important to remember that we are not responsible for the following:

  • Foul, rough, severe weather and/or “acts of god” (earthquakes, tsunamis, global pandemic, etc.)
  • Incorrect shipping address
  • Unopened shipments. Our boxes are clearly labeled “Perishable,” and while product is packed in insulated boxes with ice packs, any dairy product must be refrigerated upon receipt.
  • No available recipient.  Please make sure that someone will be able to receive the delivery in a timely manner. Providing the recipient’s phone number is always helpful.